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Ingham Old Hall Care Home Requires improvement

All reports

Inspection report

Date of Inspection: 2 February 2012
Date of Publication: 18 April 2012
Inspection Report published 18 April 2012 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

Our judgement

The service is compliant with this outcome.

People using the service are safe and their care is delivered by staff who are trained and competent.

User experience

People with whom we spoke told us that staff treated them well and supported them with their needs.

Other evidence

We spoke with the manager about staff recruitment and training and looked at the records relating to a recently appointed member of staff.

The service had a recruitment procedure in place. All potential employees are required to complete and application form, attend a face to face interview, complete a Criminal Records Bureau check and provide two references. We confirmed that the procedures had been followed when the latest member of staff was appointed.

We checked the training that some staff had undertaken and were told that all staff had a NVQ level 2 and some had NVQ level 3. In addition, staff had received training in areas such as: fire safety, food handling, moving and handling and dementia awareness. Some staff had also undertaken dementia training delivered by the University of Bradford. The manager told us that training in the Mental Capacity Act and the Deprivation of Liberty safeguards had been completed online.

We were also told that the cook had undertaken training in nutrition for older people and was in the process of completing a NVQ

Staff were being supervised on a regular basis and provided with the opportunity to discuss any concerns and any further training needs they may have.