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Inspection report

Date of Inspection: 14 November 2011
Date of Publication: 14 December 2011
Inspection Report published 14 December 2011 PDF | 46.23 KB

Overview

Inspection carried out on 14 November 2011

During a routine inspection

People who used the service had a range of medical conditions, which meant some were more independent than others. Everyone we spoke with said they liked the service and the staff and said they were well looked after. They told us “We like the staff and living here”.

Two family members told us that they are very satisfied that their relative was safe and well looked after. Any issues with care could be discussed with the manager and she was very prompt at resolving these.