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Darenth Grange Residential Home Requires improvement

All reports

Inspection report

Date of Inspection: 11 March 2013
Date of Publication: 25 April 2013
Inspection Report published 25 April 2013 PDF | 89.88 KB

Overview

Inspection carried out on 11 March 2013

During a routine inspection

As part of our inspection we spoke with six people who used the service about the care and support they received. We also spoke with the Deputy Manager and three support staff. During the inspection we noted that staff interactions with people were positive and people seemed at ease and relaxed in the home.

People told us they liked living at the home and were happy. One person said "It's nice" and "Staff try their best". We saw that people had been involved in their plan of care, but found concerns that people's daily routines had not always been included.

We found that CCTV was used and recorded in the home. The service were not able to evidence that appropriate information had been provided to people who used the service to make them aware that certain areas were monitored.

We saw that the service had completed appropriate risk assessments for people who lived in the home to help staff maintain people's safety and wellbeing, but found concerns that these were not reviewed following incidents to minimise the risk of future incidents.

People told us that they felt "Safe" and "Secure" in the home. They told us that if they had any concerns then they would speak with the manager and were confident the appropriate action would be taken.

Staff told us they "Loved" working at the home and felt "Supported" by their manager. We found that appropriate checks were in place to confirm the suitability of staff to work with vulnerable people.