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Inspection report

Date of Inspection: 11 October 2013
Date of Publication: 1 November 2013
Inspection Report published 01 November 2013 PDF

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 11 October 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

We spoke with people who lived at Kilmar House. Everyone we spoke with confirmed that staff treated them with dignity and respect.

We observed staff knocked on peoples bedroom doors prior to entering to obtain their consent. This demonstrated that staff understood the importance of respecting people’s privacy and obtaining their permission prior to entering.

One member of staff told us that they always asked for people’s consent prior to assisting them .

The care home had an open door policy, and people who lived at Kilmar House were able to access their home and the grounds freely without any restriction.

The Mental Capacity Act 2005 (MCA) and Deprivation of Liberty Safeguards (DOLs) provide a legal framework that protects people who lack the mental ability to make decisions about their life and welfare. We saw from a selection of staff personnel files that staff had undertaken training in the MCA. The provider may like to note, it is important staff are also trained in DOLs to ensure that they have an understanding of this legal framework which may affect people at Kilmar House at a stage in their lives.

The provider showed us a resource file for staff which contained information about the MCA for staff to access and refresh their knowledge.

We saw in peoples care records that the provider had included a policy regarding people’s rights. We saw that this policy made reference to the MCA. However, the provider may like to note, that there was no specific policies in place for the MCA or DOLs.