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Badgers Holt Residential Care Home Outstanding

All reports

Inspection report

Date of Inspection: 8 January 2013
Date of Publication: 5 April 2013
Inspection Report published 5 April 2013 PDF

Overview

Inspection carried out on 8 January 2013

During a routine inspection

During our visit we were able to speak to a variety of people about the service provided including, six residents, two visiting professionals, members of staff and two visiting relatives of a person living at the home. We made observations throughout the visit.

People who used the service were positive about the care they received at the home and all said they were always treated with respect. Each person we spoke to said they were very happy to be living at Badgers Holt. One person said they "considered themselves very fortunate to be here ".

People we spoke with told us that they had good relationships with staff and they " felt very safe " at the home. During the inspection we noted there was a calm and supportive atmosphere in the home and people went about their daily tasks in a relaxed and happy manner.

Each person living in the home had a plan of care that detailed their individual needs and wishes and addressed people's physical, social and emotional wellbeing.

People living in the home were cared for by an experienced and well supported team of staff who had received appropriate training.

People we spoke with said that they felt involved in the decision making in the home and that staff listened to them. We saw that people were included in home events and consulted about decisions at every level.