• Clinic
  • Slimming clinic

Archived: Gardeners Cottage

Shenley Park, Radlett Lane, Radlett, Hertfordshire, WD7 9JP (01923) 859988

Provided and run by:
Kenneth Lancer

All Inspections

28 November 2013

During a routine inspection

The people we spoke with said that they had been visiting the service for over ten years and had found the advice and treatment very helpful in the management of their weight.

We found that the provider was compliant with the standards we had inspected. People had given their consent before any treatment had been provided. Treatment had been planned for each person so that the treatment was delivered safely and appropriately. There was a system in place for the management of medicines and seeking the views of people about the quality of service. Records had been held safely and securely.

1 February 2013

During a routine inspection

We spoke with five patients who had received treatment at the clinic. They said that they were happy with the treatment they received. One person said, 'I was glad that I went to the clinic. It has changed my life. I am very happy.' Another person said, 'The staff were pleasant, helpful and supportive. I would recommend it to anyone'.

During our visit, we found that people's privacy was respected. Staff discussed people's treatment plans and provided advice in the privacy of the consultation room. Information was available to people about the practice and the services it provided. Treatment had been discussed with the patients so that they were able to make an informed decision. Treatments were provided for short periods and the side effects of the medication prescribed for people had been explained to them so that they were aware of the risks involved when receiving the treatment. Medication was prescribed by the practising doctor and stored appropriately. Staff had received the relevant training and support for the work they did. There was a quality assurance system in place to assess and monitor the quality of service.