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Archived: Walton Grange Christian Residential Home

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Inspection report

Date of Inspection: 24 May 2013
Date of Publication: 27 June 2013
Inspection Report published 27 June 2013 PDF | 86.36 KB

Overview

Inspection carried out on 24 May 2013

During a routine inspection

We were only able to speak with some people who used the service; this was because some people living at the home were not able to communicate in a meaningful way. However during our inspection we spoke with three relatives. Relatives we spoke with were happy with the care provided.

Before people received care and treatment they were asked for their consent and the provider acted in accordance with their wishes. On most occasions the appropriate procedure was followed where people were not able to give consent. We spoke with three relatives and they told us that people were always given a choice. One care worker said, “It is important to offer choice on a daily basis, as their choice today could be different tomorrow.”

Peoples’ needs were assessed but care and treatment was not always planned and delivered in line with their individual care plan. People’s care and treatment did not reflect relevant research and guidance in dementia care.

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

There were effective recruitment and selection processes in place. Before staff commenced employment with the provider, appropriate checks were carried out.

The provider did not have an effective system in place to regularly assess and monitor the quality of service that people received.