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Inspection report

Date of Inspection: 23 October 2012
Date of Publication: 21 November 2012
Inspection Report published 21 November 2012 PDF | 90.43 KB

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 23 October 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in

accordance with their wishes.

Reasons for our judgement

Records showed that people had access to medical and healthcare professionals whenever necessary. People told us that staff called the doctor or nurse for them if they were unwell. People and their relatives told us that staff involved them with making decisions about their well being.

We saw that people had seen doctors, nurses, chiropodists, dentists and opticians. One person had needed dental treatment recently. They were unable to give their consent to this. Records showed that this had been discussed with their family and consent given by them.

The building does not have a passenger or stair lift. The upstairs rooms were only accessible to people who were able to climb steep stairs. Several people who have bedrooms downstairs live in shared rooms. The provider told us that people had shared rooms for many years. The provider may find it useful to note that consent to share a bedroom was not recorded on people's care plans. People who were currently sharing a room no longer had the capacity to give their consent.

The provider may find it useful to note that we saw one care record that was marked 'do not resuscitate'. The provider told us that the person did not have the capacity to make that decision themselves. They said that the decision had been made by the person's doctor and family. There was no record of this on file.