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Archived: Milton House

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Inspection report

Date of Inspection: 20 August 2012
Date of Publication: 12 September 2012
Inspection Report published 12 September 2012 PDF


Inspection carried out on 20 August 2012

During a routine inspection

During our visit to Milton House on 20 August 2012 we spoke with three of the 10 people living at the home. This was because other people were out in the community doing activities or did not want to speak with us. The people that we spoke with during our visit all told us that they were happy at Milton House and that they were treated well and encouraged to make their own decisions. We spoke with one resident whose partner also lived at Milton House told us that staff were respectful of this relationship. Another person said, �I can get up, have a shower, make a coffee when I want�.

Everyone at Milton House had social activities, which included community based activities in groups and individually. Activities included both leisure and personal development training which promoted independence. All of the people that we spoke with were fully aware of the care and support they needed. One person said, �the staff try to encourage a healthy lifestyle but in the end it is up to me and I don�t always do what they would like me to�. This showed that staff provided positive lifestyle messages and left people to make informed choices about their lifestyles.

We observed that people were relaxed in the presence of the staff which indicated a trust. People told us that they enjoyed the company if the staff and liked to have a joke with them