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Archived: Choice Healthcare - Barnsley

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Inspection report

Date of Inspection: 5, 11 February 2014
Date of Publication: 15 March 2014
Inspection Report published 15 March 2014 PDF | 91.6 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 5 February 2014 and 11 February 2014, talked with people who use the service and talked with staff. We talked with other authorities.

Our judgement

There were effective recruitment and selection processes in place.

Reasons for our judgement

The service had a recruitment policy in place and the HR manager we spoke with, via phone, told us that this was currently due to be amended in line with changes the service was planning to implement. She told us that new employees would not start working unsupervised until satisfactory references and DBS checks (Disclosure and Barring Service) had been received for that person. The policy stipulated that two references were required where possible and that various other checks would be undertaken, including DBS check, prior to appointment.

We reviewed nine staff files. We saw evidence of application forms, interview notes, job descriptions, references and evidence of DBS checks. The provider may find it useful to note that two references, as per the recruitment policy that was in place, had not always been obtained for people before they started employment.

We spoke with four support workers about the recruitment procedure they went through. All said that they had to attend an interview, supply references details, undertake a DBS check and a period of induction and shadowing. This confirmed that there were measures in place designed to safeguard against recruiting unsafe or unsuitable individuals.

Staff we spoke with told us that they were aware of their role and responsibilities. They told us that they could contact the office or a senior staff member for support if they were unsure about anything in relation to their role.