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House Martins Care Limited Number Two Good

All reports

Inspection report

Date of Inspection: 20 August 2013
Date of Publication: 7 September 2013
Inspection Report published 07 September 2013 PDF


Inspection carried out on 20 August 2013

During a routine inspection

We spoke to people who lived at the home about how they made choices. People told us they were able to make choices about day to day activities and were able to tell staff if they did not want to do something.

We looked at a sample of people's support plans. The support plans were detailed but information was difficult to find. The manager told us they already had a draft copy of a �person centred plan� they intended to use.

We saw that support staff encouraged people to have a healthy lifestyle. On the day of our inspection people had been swimming and cycling. During the afternoon three people were playing a game of �Wii ten pin bowling�. Comments included: �it is nice the staff are nice.� �I can chose what to do.�

We saw interactions between people who lived at the home and support staff were positive. People had lived at the home for a long time and were encouraged to maintain their hobbies and interests.

There was an 'open door policy' at the home and people were encouraged to express their opinions. The manager made time to speak with people who lived at the home, their relatives and support staff.

We spoke with support staff who told us that they received formal and informal supervision and they had opportunities to develop skills and knowledge via an on line training system. This meant that staff were able to develop skills and keep up to date with new methodology.