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Archived: Mrs Elaine Sandra Ward - 15 Sorrel Drive

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Inspection report

Date of Inspection: 27 February 2012
Date of Publication: 21 March 2012
Inspection Report published 21 March 2012 PDF | 51.01 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 27/02/2012, checked the provider's records, observed how people were being cared for, talked to staff and talked to people who use services.

Our judgement

Appropriate and suitable staffing arrangements ensure that the health, safety and wellbeing of the people living in the home are maintained.

User experience

The people we spoke with during our visit appeared relaxed and happy in the company of the staff on duty.

One person told us that they appreciated being part of the family and enjoyed it when members of the registered person's extended family visited.

Other evidence

The home provides a family placement type service. As such the registered person is the main carer. We were told that in addition, two staff were employed on a part time basis to support the registered person in providing care for the people living in the home. We were also told that staff from a local agency were used.

The member of staff we spoke with told us that she had worked for the registered person for a number of years and really enjoyed supporting the people that lived in the home. We were also told that the staff from the agency were always the same two people which ensured continuity of care for the people living in the home.

We looked at the recruitment records of the two staff employed by the registered person during our visit. We saw that all the necessary references and checks were in place.

We saw staff training records that confirmed that training in areas such as first aid, food hygiene, safe handling of medication, equality and diversity and moving and handling had been completed. We noted that the dates for updates were also recorded.

We did not observe the staff on duty undertaking any moving and handling procedures during our visit. A staff member we spoke with was able to tell us about the equipment available for one person, and confirmed that she had been trained to use it correctly to minimise risk of injury.

We noted that the certificates for the moving and handling training the staff had undertaken stated that they were valid for one year, and thus were out of date. We discussed this with the registered person who advised that she would ensure that the appropriate updates would be provided as soon as was possible.