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Inspection report

Date of Inspection: 22 August 2012
Date of Publication: 14 September 2012
Inspection Report published 14 September 2012 PDF | 50.65 KB

Overview

Inspection carried out on 22 August 2012

During a routine inspection

As part of our inspection we spent time with people who shared with us their views and experience of living at the home. We also spoke with relatives who were visiting the home.

All the people we spoke with said the staff were pleasant, kind and caring. They said they did not have to wait long for support if they needed something. One person said “it is not like your home but the nearest thing”. They told us the food was good and they got plenty to eat.

We spoke with relatives who said the standard of personal care was very good. A relative said “the home is brilliant. I never regretted picking it”.

A programme of leisure and social activities was in place. People told us there were plenty of activities to choose from, with opportunities to go out in the local area and participate in organised coach trips.