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Archived: Kingston House Requires improvement

All reports

Inspection report

Date of Inspection: 9 January 2014
Date of Publication: 7 February 2014
Inspection Report published 07 February 2014 PDF

Overview

Inspection carried out on 9 January 2014

During a routine inspection

We found that people who lived at Kingston House had choices and were well cared for. One person told us, �I enjoy living here. I would not want to be anywhere else.�

Care plans were individual to people and up to date. It was evident that people accessed a range of care professionals in order to meet their needs. We found that Kingston House was clean and procedures were in place to keep people safe from infection.

Staff told us they enjoyed their work and felt supported. We saw that arrangements were in place to ensure staff received appropriate training and supervision. We found that a complaints system was in place and that people and their relatives were able to discuss concerns with staff.