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Inspection report

Date of Inspection: 10 December 2013
Date of Publication: 7 January 2014
Inspection Report published 07 January 2014 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 10 December 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We looked at the recruitment records of four staff, one of whom had been recently employed at the home. We saw that application forms had been completed and that people had attended for interview prior to being offered employment at the home. Checks had been undertaken to help ensure that staff were suitable for this type of work and for working with potentially vulnerable adults.

We spoke to staff in a group of three and also the two care managers during our visit. They all confirmed that a full induction programme was available for new starters and this included working alongside more experienced staff for a short period of time.

We spoke to the manager who was responsible for the recruitment of staff and she confirmed that new staff completed induction training both in-house and external training that met the Skills for Care Induction Standards. This type of training helped to make sure that staff understood their role and responsibility in supporting older and vulnerable people with a variety of needs.