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Inspection report

Date of Inspection: 13 November 2012
Date of Publication: 11 December 2012
Inspection Report published 11 December 2012 PDF

Overview

Inspection carried out on 13 November 2012

During a routine inspection

We spoke with some of the people living in the home and one said, �I only came for a short time and it is so nice I decided to stay�. One person commented, �I think everything is marvellous. No one comes into my room without knocking first as they say this is my home.�

We found good standards of care and support were delivered in a warm and caring manner and that people were relaxed in their surroundings. Records were up to date and reviewed regularly.

People spoken with felt that their privacy, dignity and independence were promoted.They told us they felt safe living in the home and that they would be able to voice concerns, if they had any, without feeling uncomfortable.These values were underpinned by the essential training that staff had received. People spoke very positively of the staff team describing them as, �Helpful and kind.�