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Inspection report

Date of Inspection: 21 December 2011
Date of Publication: 11 January 2012
Inspection Report published 11 January 2012 PDF

Overview

Inspection carried out on 21 December 2011

During a routine inspection

People living at Hartland House told us the care provided in the home was �Excellent� and said they and their families were included in making all decisions about their lives in the home.

People said they enjoyed the meals provided in the home and took part in a range of activities of their choosing.

People told us:

�You get plenty of choice and if you don�t like what�s on the menu the cook will always make you something else.�

�The staff are all lovely, you couldn�t ask for better.�

�You couldn�t do anything to improve this place.�