Archived: Ceshma House

On speaking with people one person told us 'I watch the television and go out for a walk for exercise' and 'on a Friday I go to art and craft and bowling.' Another person said 'I like the watching television programmes like Jeremy Kyle and going shopping in town, we always go every week.' When we asked about meals one person told us 'We've got pork crackling on Sunday' and 'we always have a choice, whatever we like', another person said 'I had macaroni for lunch yesterday (the other person in the room) had spaghetti.'

We noted that improvements were needed in safeguarding people's finances, the fabric and upkeep of the building and staffing numbers and training. We also noted that though the medication system was operated efficiently, the policy and procedure were not detailed enough to ensure staff had appropriate back up information.

We found care plans to be personalised and covered areas where people needed support with personal care and dietary requirements. We saw these areas were risk assessed and staff were aware of people's individual needs.

Our inspection of 4 September 2012 found that there was poor medication administration, which meant that the arrangements were not sufficiently robust to keep people safe.

We received a comprehensive action plan on 9 January 2013. We reviewed the action plan which explained how the staff have improved the areas we highlighted, to ensure compliance.