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Inspection report

Date of Inspection: 10 October 2012
Date of Publication: 6 November 2012
Inspection Report published 6 November 2012 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 10 October 2012, talked with people who use the service and talked with staff.

Our judgement

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

Reasons for our judgement

Riverbanks Clinic provided private prescriptions for people to obtain both before and after procedures. In this way, people were responsible for their own medication at all time, except when at the clinic for the procedure. No stocks of these products were kept at Riverbanks Clinic.

We saw that controlled drugs were kept in a locked cabinet inside an office belonging to the owner of the clinic. We were told this office was locked overnight. The contents of the controlled drug cupboard agreed with the controlled drug log.

Some preparations, largely fillers and other products for procedures not covered by the CQC registration, were kept in a room off this office. We saw records of products being received, used on specific patients and stock audited on a regular basis. Whilst these procedures did not come under the CQC registration, this demonstrated that the clinic had good medicine and product management policies in place.

Other than controlled drugs, medicines used during any procedures under the CQC registration were kept in the operating area and recorded at the time of the procedure in the person's notes. These records were comprehensive, included batch number and expiry date. This demonstrated that appropriate arrangements were in place in relation to the recording of medicines.