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Archived: Osborn Manor

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All reports

Inspection report

Date of Inspection: 13 January 2012
Date of Publication: 21 February 2012
Inspection Report published 21 February 2012 PDF

Overview

Inspection carried out on 13 January 2012

During a routine inspection

During our visit we spoke with three people who live at the home, two staff and the manager.

People told us that they were happy at the home; it was easy for them to move about the home if they were able and access facilities such as the bathroom and garden. They liked the interaction with the staff and were very fond of some of the staff. They said they were able to give their opinion, for example about the food and they felt they were respected and heard. They were able to have visitors at any time and sometimes their visitors joined them for a meal.

Staff told us that they were supported at the home and there was always training available and they had regular supervision. They were getting used to the new method of daily record keeping on the lap top.