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Inspection report

Date of Inspection: 13 December 2011
Date of Publication: 23 January 2012
Inspection Report published 23 January 2012 PDF

Overview

Inspection carried out on 13 December 2011

During a routine inspection

People told us that they were well looked after and that they were happy with the care they received. People made comments such as "I enjoy living here" and "It is a wonderful place" One person told us "The home is very good we are well looked after"

People we spoke with also made positive comments about the quality of the food at the home. People made comments such as "The food is very good" and "The food is good homely food"

People we spoke with also made positive comments about activities that take place at the home. People told us that there was always "Plenty of activities"

People said they would either speak to the manager if they did have a concern or a complaint.

We also talked with several relatives who were visiting the home. They all spoke highly about the care at St Johns House. Relatives described the care as 'Excellent' One relative told us that the manager was very approachable.

We also spoke with a health care professional who spoke highly about the home. They told us "St Johns House is excellent, it is one of the best homes we visit. Patients are well looked after"

We spoke with the Local Authority Contracts Officer who informed us that they did not have any concerns about this service.