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Inspection report

Date of Inspection: 15 January 2014
Date of Publication: 7 February 2014
Inspection Report published 07 February 2014 PDF


Inspection carried out on 15 January 2014

During a routine inspection

During our inspection we spoke with one of the three people who were using the service at that time. They told us that they were happy with the care and support they received. They said, �I have no problems here at all, they (the staff) are always there to listen and help me." They told us that the staff always explained when they were helping them and made sure they were happy with the care and support offered. They also told us that the staff helped them maintain a healthy diet and respected and supported their independence.

Records we looked at during our inspection showed that people's needs were assessed and care plans detailed how those needs were met safely. People were helped to take medication that they were prescribed with and the staff that supported people had received suitable training to meet their needs.

The service maintained accurate records about the people they supported, their staff and the premises which demonstrated that procedures were in place and being followed to ensure the safety of people who used the service.