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Inspection report

Date of Inspection: 31 January 2012
Date of Publication: 14 February 2012
Inspection Report published 14 February 2012 PDF | 45.55 KB

Overview

Inspection carried out on 31 January 2012

During a routine inspection

We spoke with three people who told us they were very happy at Woodlands Court. One person who used the service for day care told us “I look forward to coming here. The food is very good and I join in activities and enjoy the company.” Another person said “I am always busy. I like playing bingo, reading and knitting. In the good weather we go out a lot.”

All the people we spoke with told us the food was very good. One person said “I have whatever I want to eat. I enjoy a cooked breakfast and it’s never too much trouble.” Another person told us “there is always plenty to eat and lots of fresh fruit we can help ourselves to.”

We observed people to be very relaxed and content and this was confirmed by those we spoke with. “I have lived here for many years and am very happy.”

A relative told us “I have been visiting my relative for four years and have never had any worries. When they came here, they couldn’t walk but can now take themselves off to the toilet. The staff have always been dedicated to making people’s lives better.”

Another relative told us “The standard of care here is second to none. All the staff are attentive and patient. I respect and admire them all.”