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Inspection report

Date of Inspection: 8 May 2014
Date of Publication: 5 July 2014
Inspection Report published 05 July 2014 PDF | 81.77 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 8 May 2014, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We reviewed the staff files of three staff at the service. We saw that the provider had carried out appropriate checks before staff began working at the service. These included Criminal Records Bureau checks (CRB), references, proof of identity and legal status to work in the UK, where applicable.

Each staff member had completed a health questionnaire and gone through a formal interview and selection process. Training had been provided to people which included; moving and handling, safeguarding, food hygiene and first aid.

This showed that people were cared for by staff that were suitably qualified and skilled to provide them with a good level of care and support.