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Inspection report

Date of Inspection: 11 April 2013
Date of Publication: 23 April 2013
Inspection Report published 23 April 2013 PDF | 83.92 KB

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 11 April 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

We looked at the plans of care during our inspection and observed the interactions between care staff and the people living at the service. We found that people were included in the decisions about how their care was provided; where they were able to, they signed their plans to consent to the care. For people who were unable to sign their agreement with the plan then we saw evidence this had been signed by a relative or their legal representative.

When consenting to day to day aspects of their care we observed that staff approached people respectfully and offered assistance. An example of this was taking part in a game of dominoes where people were asked if they would like to join in the game. We saw where people declined their choice was respected. Staff we spoke with informed us that they had received training in understanding the Mental Capacity Act 2005 and the records we saw confirmed this.

This meant that people were involved in consenting to the care they received and that staff understood the rights of people and respected them.