All inspections: Edwin Lodge Residential Care Home

At the time of the inspection there was only one person who used the service. The person received care from both owners of the home one of whom was the manager. The person was able to provide us with one word answers and nodded or shook their head to questions we asked about the care they received. The person indicated by smiling and nodding that they were happy with the care they received.

We found that the person who used the service and their relative had been involved in the assessment and review of the person's needs. The person who used the service had a plan of care that included up to date information about the individual support and care they needed.

The person's health, safety and welfare were protected as they received the advice and treatment that they needed from a range of health and social care professionals.

Staff had the skills to meet people's needs and knew about their role and responsibilities in meeting the needs of people who used the service.

A relative of the person using the service spoke very positively about the care provided by the home.

At the time of the inspection there was only one person using the service. The person had communication needs and nodded or shook their head to questions we asked about the care they received. The person indicated by smiling and nodding that they were happy with the care they received. Staff had a good understanding of the communication needs of the person living in the home. The person was supported in a sensitive and professional manner.

People had been involved in the assessment of their needs and in their plan of care. People's preferences and goals were considered in relation to the care and support that they received. People received treatment and advice from a variety of health and social care professionals.

The manager knew about their role and responsibilities in meeting the needs of people who use the service.

The person using the service confirmed they felt safe. Policies and the training received by staff protected people from abuse.

A relative of the person using the service spoke very positively about the care provided by the home.

During our visit to Edwin Lodge Residential Care Home, we spent time talking to people using the service to gain their views about what it was like living in the home. Some people due to their varied health and communication needs had difficulty in speaking to us but they gestured, nodded or shook their head when answering questions.

People told us they were happy living in the home, liked their bedrooms, enjoyed the food and chose what to eat. People confirmed they had their health, social, cultural and religious needs met, and had the opportunity to participate in activities of their choice.

People informed us they received the care and support they wanted and needed. They told us staff listened to them and were approachable. People confirmed they felt safe living in the home and knew who to talk to if they had any worries or concerns. During our visit people showed signs of 'well being'. People were seen to be relaxed, they smiled and laughed and approached staff without hesitation.

Staff spoke of enjoying their job supporting and caring for people at Edwin Lodge. They confirmed there was good staff teamwork and felt well supported by management staff.

Comments from people using the service and visitors included: 'I get up when I want', 'I like the food,' 'I am happy here,' I can choose what I want,' 'I like the staff,' 'The people here are good,' 'It's good here I have no complaints' and 'I like my bedroom.'

Archived: Edwin Lodge Residential Care Home

All Inspections

29 July 2013

During a routine inspection

22 October 2012

During a routine inspection

12 October 2011

During a routine inspection