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Archived: Nigel Cardale - 16 Derby Crescent

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Inspection report

Date of Inspection: 18 December 2012
Date of Publication: 12 January 2013
Inspection Report published 12 January 2013 PDF | 76.89 KB

Overview

Inspection carried out on 18 December 2012

During a routine inspection

We found three people lived at 16 Derby Crescent. People had lived there for between seven and twenty years. People largely led independent lives, supported by care workers who visited the house daily to provide assistance with the tasks associated with running a home.

We spoke with two of the three people who lived at 16 Derby Crescent. People said they were involved in all aspects of their care plus they were happy with everything and they felt well looked after.

People said they were happy with the staff employed by the service and the care they provided. They also said the staff knew them well and how best to help and support them in their everyday life.

People had their comments and complaints listened to and acted upon.