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Inspection report

Date of Inspection: 16 November 2012
Date of Publication: 8 December 2012
Inspection Report published 8 December 2012 PDF | 80.95 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 16 November 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People who use the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

People who use the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

People who lived at the service said that they felt safe living at Moorside. Relatives also said that they believed that people were safe at the service.

There were safeguarding policies and procedures available. Guidance had been updated where necessary. This meant that staff had access to accurate information about how to protect people.

Training records we saw showed that staff had been trained in safeguarding adults. We spoke with three staff, all of whom were able to describe how they would recognise and what they would do if they witnessed or suspected that a vulnerable adult was being abused. All staff said that they were confident that any concerns that they raised would be listened to and responded to appropriately by management.

Staff we spoke with also said that they were aware of whistleblowing legislation and procedures.