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Folkestone Nursing Home Good

All reports

Inspection report

Date of Inspection: 13 November 2012
Date of Publication: 22 December 2012
Inspection Report published 22 December 2012 PDF


Inspection carried out on 13 November 2012

During a routine inspection

We were told that most people living at Folkestone Nursing Home had dementia care needs and 22 people had additional nursing care needs.

We found the environment in which people lived was clinical and not homely. Some people�s rooms were sparsely decorated and contained little or no personal possessions. There was an unpleasant urine odour in most parts of the home. We were told this was a result of un-managed incontinence and/or behavioural issues.

People that used the service told us that they were generally happy living at Folkestone Nursing Home. Most people were unable to tell us about their experiences due to their dementia care needs but some comments made were, �we are looked after well, good carers who do what they can for you�, �I get up and go to bed when I want�, �if you speak to the cook about what food you like they will get it for you�, �this is a nice place, my room is cosy and nice, I even have my own fridge.�

Although people said they were happy with the care they received, some people said they would like to have more to do. We were told �there�s not a lot to do, that�s what it�s lacking in�, �weekends are more boring, more going out would be good.�

Since the last inspection the registered manager has resigned and a new manager was appointed in September 2012. We did not meet this manager at this inspection.