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Eastfield Farm Residential Home Limited Good

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Inspection report

Date of Inspection: 28 June 2011
Date of Publication: 8 July 2011
Inspection Report published 8 July 2011 PDF | 80.92 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 28/06/2011 and observed how people were being cared for.

Our judgement

People had their health and welfare needs met by sufficient numbers of appropriate staff.

User experience

We did not speak directly to people living at the home about this outcome.

Other evidence

We looked at staff rotas for two separate weeks and noted that there had been four staff on duty each am and three staff on duty each afternoon/evening.

Some senior staff had worked 12 hour shifts i.e. from 7.00 am to 7.00 pm and the manager told us that there were plans in place for these to be introduced for all care staff. The manager told us that this had been discussed with the staff group and that most staff agreed that the change would lead to greater consistency in the care provided. In addition to care staff, the manager was on duty for five day per week and one of the providers worked at the home most days.

The manager told us that he was ‘on call’ each evening and weekend and that they were considering making some changes to this system. They planned to introduce an ‘on call’ rota that included senior staff as well as the manager.

There were two cooks employed at the home and this allowed for a cook to be on duty every day.

We had received information prior to our compliance review that the home was ‘short of domestic staff’ and the manager acknowledged that more domestic staff needed to be employed. One person had been on long term sick leave and had just returned to work on a part time basis instead of full time. The manager told us that it had been highlighted in a quality assurance audit that laundry was an area of concern, so they were considering employing a domestic / laundry assistant. Staff told us that it would be a great help if a laundry assistant could be employed.

In addition to catering and domestic staff, there was a maintenance person employed for 16 hours per week who undertook day to day repairs and redecoration.

See outcome 13 re: the employment of domestic staff.