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Eastfield Farm Residential Home Limited Good

All reports

Inspection report

Date of Inspection: 26 November 2010 and 5 January 2011
Date of Publication: 2 February 2011
Inspection Report published 2 February 2011 PDF | 81.92 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 26/11/2010, 05/01/2011 and checked the provider's records.

Our judgement

The provider declared compliance with this outcome of the essential standards of quality and safety, and informed us that all staff have had training on safeguarding adults from abuse and that safeguarding information is also made available to people living at the home.

User experience

No visit made to the service as part of this review and no surveys are available as yet.

Other evidence

The manager told us in the Provider Compliance Assessment (PCA), 'Regular team meetings to allow discussion on presentation and management of behaviours so that learning is shared and the risk of further incidents reduced' and 'Staff have been trained on Safeguarding of Vulnerable Adults which includes What is abuse and how to recognise the signs. Staff are aware of the homes policy on Whistleblowing. Service users and their representatives receive information on how to make a complaint including relevant contact details under the local Safeguarding procedures. Complaints procedure and POVA information displayed on the public notice board'. The manager also told us in the PCA that advocacy services have been sourced so that people living at the home can access these if needed.