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Eastfield Farm Residential Home Limited Good

All reports

Inspection report

Date of Inspection: 26 November 2010 and 5 January 2011
Date of Publication: 2 February 2011
Inspection Report published 2 February 2011 PDF | 81.92 KB

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 26/11/2010, 05/01/2011 and checked the provider's records.

Our judgement

The cultural issues of disrespect towards people who use the services within the staff group are being dealt with appropriately by the provider and manager.

User experience

No surveys are available as yet and no visit was made to the home as part of this compliance review.

Other evidence

People have a full care needs assessment in place and the manager told us that there is now information available about advocacy services for users of the service and others. Recent safeguarding investigations highlighted a culture of disrespect amongst the staff group; the manager is dealing appropriately with the issues raised.