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Archived: DB Care and Recruitment Agency Limited

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Inspection report

Date of Inspection: 24 December 2012
Date of Publication: 29 January 2013
Inspection Report published 29 January 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We carried out a visit on 24 December 2012, observed how people were being cared for, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with carers and / or family members, talked with staff and talked with stakeholders.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

Appropriate checks were undertaken before staff began work. There were effective recruitment and selection processes in place.

The Registered Manager told us that the home’s policies and procedures for the recruitment of staff were followed for every post that was recruited to. A checklist was used to ensure that every step of the process had been followed appropriately. We inspected six staffing files and we saw the checklists on these files. Information such as dates and signatures had been written against the stages of the process when they had been successfully completed.

From the examination of staffing files and the discussions we had with staff, we saw that there was a safe and methodical recruitment process in place. This included equal opportunities and anti-discriminatory practice. Police checks were undertaken for all staff before employment. References and other checks on identity and qualifications were carried out and records were kept on staffing files.

All this helped to ensure that the well being, health and security of service users was being protected by the agencies policies and procedures on recruitment and selection of staff.

We looked at the agencies training records for six staff. Two of the staff were seen to have achieved their National Vocational Qualification (NVQ) award at level 2. The Manager told us that the Agency has planned to offer the new QCF (Qualification Credit Framework) training for all other staff. This has replaced the NVQ training scheme. This would help to ensure the personal care of service users was being provided by qualified and competent staff.