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Archived: Brooklyn House

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Inspection report

Date of Inspection: 2 August 2013
Date of Publication: 23 August 2013
Inspection Report published 23 August 2013 PDF | 77.67 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 2 August 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

We did not speak with people directly about abuse, but we saw that there were respectful and appropriate interactions between members of staff and people living in the home. Relatives spoken with were confident their relative was kept safe in the home.

Brooklyn House had policies and procedures in place to guide staff on adult protection and their responsibilities around keeping people safe. This included policies about complaints and whistle blowing.

During our inspection members of staff were able to demonstrate that they understood what constituted abuse or poor practice and they knew what to do if they saw or suspected abuse. Staff told us they had received safeguarding training and knew they had a responsibility to report any concerns to the management.

These processes ensured that staff had the skills and knowledge to support people safely.