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Archived: April Cottage Retirement Home Good

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 27 January 2012
Date of Publication: 23 February 2012
Inspection Report published 23 February 2012 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

Our judgement

People using the service are safe and their health and welfare needs are met by staff who are fit and appropriately qualified to do their job.

User experience

We did not ask people who use the service about staff recruitment.

Other evidence

We looked at two staff files and saw that criminal record bureau checks and two references were taken up prior to a person starting work at the home. This ensures that only staff who are suitable to work with vulnerable people are recruited.

Staff told us that they received regular supervision and appraisals from management, we saw records that confirmed this. The supervision records we looked at showed that staff training was discussed and staff were supported to attend a wide variety of training, including mandatory training such as moving and handling and infection control. Staff told us they had also attended courses on dementia awareness and nutrition and hydration in the elderly. This ensures that staff working in the service have the skills and knowledge to provide the care needed to meet the needs of people using the service.