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Inspection report

Date of Inspection: 24 November 2011
Date of Publication: 1 March 2012
Inspection Report published 1 March 2012 PDF | 52.31 KB

Overview

Inspection carried out on 24 November 2011

During a routine inspection

People told us that they were happy living at Nower Care. They told us that they were given the choice about living in the home and that their wishes and expectations were taken into account when making a choice about living there.

They told us that the care provided was good and that they were well looked after.

Relatives told us that the home had exceeded their expectations regarding the admission process and that the support and reassurance offered to them and people who use the service was exceptional.

There were very good comments about the food and the standard of catering. People told us that the chef meets with them frequently to discuss menus.

People felt that there was sufficient staff employed in the home to meet their needs.