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Inspection report

Date of Inspection: 21 May 2013
Date of Publication: 20 June 2013
Inspection Report published 20 June 2013 PDF | 79.85 KB

Overview

Inspection carried out on 21 May 2013

During a routine inspection

We talked with seven people and one relative to find out their opinions of the service. Some people had difficulty communicating verbally with us because of the nature of their disability. However they gestured to us to indicate that they enjoyed living at Bailiffgate. One person's relative informed us, �I would recommend it 101% just going off my personal experience.� In addition, we spoke with one person�s social worker. She said, �It�s a friendly family home.�

We concluded that people�s needs were assessed and care and treatment was planned and delivered in line with their individual care plan.

We found that people were supported to be able to eat and drink sufficient amounts to meet their needs. They were provided with a choice of suitable and nutritious food and drink.

We concluded that there was enough equipment to promote the independence and comfort of people who used the service

There were effective recruitment and selection processes in place.

People�s personal records and those relating to staff and the management of the home were accurate and fit for purpose.