Archived: Milestones Hospital

Updated 26 April 2017

Milestones hospital was registered with the Care Quality Commission in December 2010.

Milestones Hospital provides specialised mental health care treatments within a low secure environment for women between the age of 18 and 65 who may be detained under the 1983 Mental Health Act.

The hospital has 10 inpatient beds. At the time of this inspection, there were nine inpatients, all detained under the terms of the Mental Health Act 1983.

Milestones hospital is registered to provide assessment and medical treatment for persons detained under the Mental Health Act 1983 and treatment for disease, disorder and injury.

At the time of inspection, the service had a registered manager and a nominated individual.

The service was last inspected in December 2015, the service was rated as good in all domains.

Updated 26 April 2017

We rated Milestones Hospital as good because:

• The service employed a sufficient number and variety of staff to provide safe care and treatment for patients. Staffing levels ensured there was a qualified nurse on the ward at all times.
• Patients spoke highly of staff and felt safe and cared for.
• The service had up to date, thorough environmental risk assessments including ligature risks and health and safety assessments.
• Patients had a comprehensive risk assessment on admission that staff reviewed on a regular basis. Staff had agreed positive behaviour plans for each patient to manage individual risks.
• Patients received a physical health check on admission and at regular intervals throughout their treatment. The service employed a physical health nurse to complete health checks and observations.
• Staff provided clinical and therapeutic interventions in line with National Institute for Health and Care Excellence (NICE) guidelines.
• Patients were involved in deciding treatment options and making decisions about the care they received.
• The service offered a wide range of activities to patients including at weekends.
• Staff felt supported and were regularly supervised and appraised.

Updated 26 April 2017