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We are carrying out a review of quality at Cranmore. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 23 July 2013
Date of Publication: 24 August 2013
Inspection Report published 24 August 2013 PDF | 79.4 KB

Overview

Inspection carried out on 23 July 2013

During a routine inspection

We spoke with the four people who were living at the home at the time of the inspection. People told us that they liked living at the home and were happy with the care and support they received. They told us, “I love it here “and “It’s really nice”.

People told us they made choices about their lives such as about what to do, what to eat and when to get up and go to bed. People were aware of their care plans, had contributed to what was in them and had signed the information.

People said they liked the staff and that staff gave them support and encouragement to gain independence skills and to experience new activities. One person told us “I like my keyworker she is really nice”.

People told us they liked their rooms; they kept them clean and tidy themselves to the level of their ability, and had chosen their own colour schemes. They said the home was comfortable. One person told us “I like my room, sometimes I go there in the evening and listen to music or play games” and “it is always clean and tidy”.

People were aware of who they could speak with if they were concerned about anything. They told us they would speak with the manager or staff and that they had opportunities to voice any concerns at their keyworker and house meetings.