23 August 2022
During a routine inspection
About the service
Rehability UK Dorset is a supported living service providing personal care to two people at the time of the inspection. The service can support up to six people.
People’s experience of using this service and what we found
We have made recommendations about recruitment and quality assurance processes within the service.
Right Support:
Staff communicated with people in ways that met their needs. Staff supported people to have maximum possible choice, control and independence and be independent and they had control over their own lives. People lived in an environment that met their sensory and physical needs. Staff supported people to access healthcare when needed.
Right Care:
Staff understood how to recognise poor care and abuse. Staff worked with people in identifying risks they lived with and deciding actions to reduce the risk of harm whilst respecting peoples’ rights and freedoms. Support plans reflected person-centred care that respected people’s care needs and lifestyle choices.
Right Culture:
Staff knew people well and were responsive to people’s support needs, choices and life goals. Staff respected people’s rights to privacy, dignity and independence. The culture was open, transparent and inclusive.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating
This service was registered with us on 17 May 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Recommendations
We have made recommendations about recruitment and quality assurance processes within the service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.