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The Rylands Nursing and Residential Home Good

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Inspection report

Date of Inspection: 10 February 2014
Date of Publication: 27 February 2014
Inspection Report published 27 February 2014 PDF

Overview

Inspection carried out on 10 February 2014

During a routine inspection

We carried out this review to check on the care and welfare of people who lived at The Rylands Nursing and Residential Home. The visit was unannounced which meant the provider, manager and staff did not know we were coming.

We spoke with five people who lived at the home and two relatives. People who lived in the home and their relatives told us that they were asked about the care they or their relative needed. We saw that people received the care and assistance they needed. One person said: "I could not be better looked after".

We found the home was clean and there were appropriate arrangements in place to reduce the risk of cross infection. People who lived or visited the home all told us they found the home to be clean.

Appropriate arrangements were in place to store and manage people's medicines.

Staff received training and support to provide people with the care they needed. One relative told us: "I cannot fault them (the staff)". One person said: "The best night staff I have ever come across".

The home had appropriate systems in place to enable people to raise concerns and be

confident that their concerns would be investigated and addressed.