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The Rylands Nursing and Residential Home Good

All reports

Inspection report

Date of Inspection: 7 January 2013
Date of Publication: 11 January 2013
Inspection Report published 11 January 2013 PDF


Inspection carried out on 7 January 2013

During a routine inspection

People told us that they liked living at the home. One person said, �You couldn�t find a better place�. Another told us, �I know it will get a good report�.

People told us that the staff, �Put themselves out for me�, that they were, �Very obliging� and, �A hard working lot�.

The staff told us that they enjoyed working at the home and that they received good support from the management.

We found that people were given lots of opportunities to express their views about the service they received and that their views were respected.

People told us that they felt safe in the home. We found that there was a comprehensive safeguarding policy in place and that staff were familiar with it.

We found that care plans were comprehensive and up to date. They gave staff all the information they needed to provide consistently good care.

The home had suitable arrangements in place to monitor the quality of the service it provided.