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Inspection report

Date of Inspection: 18 October 2012
Date of Publication: 8 December 2012
Inspection Report published 8 December 2012 PDF

Overview

Inspection carried out on 18 October 2012

During a routine inspection

People living in the home were able to choose how they spent their time and what activities they wished to participate in. Staff addressed individuals by their preferred name and supported people to maintain their independence.

People told us they had been involved in assessments of needs and developing their care plans. Care plans we examined were person centred and individualised. Records included information about how people preferred to communicate, such as using signs or photographs.

There were suitable safeguarding procedures and practice in place that ensured people were protected from harm.

People were supported by suitable numbers of experienced and qualified staff. We noted that staffing levels were flexible and influenced by activities people wanted to do. Staff confirmed that they had received training appropriate for their roles and were regularly supervised.

The home had suitable quality monitoring systems in place. People living in the home and their representatives were consulted about the running of the home. Any areas suggested for improvement were acted upon.

People were involved in planning meals and preparing them. There were a range of activities that individuals could participate in, such as shopping, visits to the pub and holidays both in the UK and abroad.

People were able to maintain their independence, risk assessments were in place to ensure they were safe for example when travelling on public transport.