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Inspection report

Date of Inspection: 6 December 2012
Date of Publication: 11 January 2013
Inspection Report published 11 January 2013 PDF


Inspection carried out on 6 December 2012

During a routine inspection

We spoke with four people who used the service, three members of staff, one valunter and the registered manager.

We found that the atmosphere of the home was extremaly relaxed warm and friendly.

We saw that staff treated people with respect and promoted their dignity.

Comments received from people using the service included "were supported to do things for ourselves and when we asked for help the staff were always willing to help", "I was so glad to move into the home, they look after us all very well and we are asked to let them know if there is anything they could do better and what we think of them" and "all the time if they had any feedback or comments that could improve the home". People told us that they had the opportunity to take part in meaningful activities and outings that they enjoyed. The food was of a good standard and "there was always lots of it".

Staff received a suitable range of training to ensure that they had the necessary skills to support the people who lived there.

People told us that their views about the home were regularly sought and taken into consideration in how the home was run.

You can see our judgements on the front page of this report.