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Archived: Merrie Meade Residential Home

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Inspection report

Date of Inspection: 28 July 2011
Date of Publication: 8 August 2011
Inspection Report published 8 August 2011 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

Our judgement

There is an effective care planning and risk assessments in place to ensure that people receive suitable, safe and appropriate care and support to meet their needs. The home provides appropriate activities.

On the basis of the evidence provided and the views of people using the service we found the service to be compliant with this outcome.

User experience

People told us that they were aware that they had a plan of care and understood that the plan was in place to help staff give them the support they needed. People said that they were satisfied with care and support they receive. Comments included; ‘You can have a bath and shower when you want,’ and ‘the staff are always around to help’. 3 people said that they are able to go out independently for walks and shopping trips

Other evidence

We looked at plans of care for 4 people and these contained information about the person's care needs and also had information on how person wanted their support to be given. Care plans viewed were comprehensive documents and provided good information for staff. Care plans seen provided information on the following; Communication, mobility, diet and fluids, washing and dressing, medication, promoting independence and life skills, personal care needs, tissue viability, end of life care, spiritual and cultural needs and activities and social needs. Care plans had details of people’s abilities and needs and also had information on how needs are met.

We also saw risk assessments in place and these covered areas such as; use of wheelchairs, diet, pressure care, mobility, falls and going out into the community. Risk assessments contained information for staff on the degree of risk and also gave information on how any risks could be minimised.

We saw that care plans were reviewed monthly and any change in people’s needs were brought to the attention of other staff in their daily records and also in the staff communication book.

We saw that recording took place in the mornings, afternoons and evenings and this provided evidence of care delivery and gave a brief outline of how the person had been.

In the older persons section there was a list of activities that take place and these included; armchair aerobics, slide shows, visiting entertainers, ball games sewing and reminisance sessions. In the younger persons section people were more independent and some people went out into the community independently. One person was planning a trip to Derby to see her sister and another was going over to Portsmouth to see their mother.

We saw an activities folder in both sections of the home and these detailed what activities had taken place and also showed who took part and also detailed those people who had made a decision not to be involved.

Care staff said that there is a good range of activities including films, music, entertainers, quiz and trips out to shops, cafes and to outdoor attractions.