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Archived: Merrie Meade Residential Home

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All reports

Inspection report

Date of Inspection: 28 July 2011
Date of Publication: 8 August 2011
Inspection Report published 8 August 2011 PDF

Overview

Inspection carried out on 28 July 2011

During a routine inspection

People told us that they were treated well by the staff and said that staff were kind. They said that they were happy living at Merrie Mead Residential Home and said that they had no concerns. They also told us that they knew how to make a complaint if they needed to and were confident that the home would respond appropriately to any concerns that may be raised.

The people we spoke with confirmed to us that they were consulted about the care and support they receive and said that they had no concerns about the staff at the home and said the staff were kind and caring.

Staff members told us that they liked working at the home and said that they were well supported by management. They also told us that the staffing levels were sufficient and said that they all worked well together as a team.