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Inspection report

Date of Inspection: 24 September 2013
Date of Publication: 29 November 2013
Inspection Report published 29 November 2013 PDF

Overview

Inspection carried out on 24 September 2013

During a routine inspection

We visited Brook and Foss wards, which are for people with mental health issues, Hebble ward, which is for patients with learning disabilities and Calder ward, which is for patients with a diagnosis of personality disorder type illness. We spoke with 12 patients about their experiences of the hospital. Comments included, �There is always plenty to do and staff around to talk to.�

Patients expressed their views and were involved in making decisions about their care and treatment. Patients said there were lots of opportunities for them to make choices and have a say in how their care and treatment was delivered.

There were some restrictions and interventions that were not based on individual risk assessments, such as monthly room searches, so patients did not always experience treatment and support that met their needs and protected their rights.

Patients were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. Patients said staff helped to keep them safe.

There were enough qualified, skilled and experienced staff to meet people�s needs.

There was an effective complaints system available. Comments and complaints people made were responded to appropriately.