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Inspection report

Date of Inspection: 20 May 2011 and 16 January 2012
Date of Publication: 27 March 2012
Learning Disabilities Reviews Report published 27 March 2012 PDF


Inspection carried out on 20 May 2011 and 16 January 2012

During a themed inspection looking at Learning Disability Services

There were 21 in-patients on the medium secure learning disability wards when we visited Cheswold Park Hospital. Gill ward is an assessment unit and there were nine inpatients on the ward. Hebble ward is a rehabilitation unit and there were 12 in-patients on the ward at the time of our inspection.

We met and introduced ourselves to the patients using the service. We spoke with six patients at the hospital from these wards. We spoke to four patients in more depth to get their views of the service.

Overall, patients told us they were satisfied with the care and treatment at the hospital. Patients told us the staff supported them to be involved in devising care plans, person centred plans and they regularly attended review meetings. One patient said, �My (care) plan is kept in the office, but I can have mine when I want it.� And �My named nurse goes through mine all the time.�

Patients told us they were satisfied with the activities and occupational opportunities available to them. They told us, �I have loads to do; I take part in badminton, football and art.� Another patient said, �I take part in activities around the hospital, there are choices and I can do what I want, art, cooking, gym.�

Most patients told us they felt safe at the service and knew who to speak to if they were unhappy with aspects of their care or support. Patients said, �Yeah, I feel safe; they have done wonders for me.� And, �If I don�t feel safe, like my illness is getting worse, I talk to staff if I start to feel unsafe or threatened.�

However, one patient told us they had been `hurt� during a physical restraint, had made a complaint about this and was dissatisfied with the provider�s response to their complaint.