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Chandos Lodge Nursing Home Requires improvement

All reports

Inspection report

Date of Inspection: 17 August 2012
Date of Publication: 24 September 2012
Inspection Report published 24 September 2012 PDF

Overview

Inspection carried out on 17 August 2012

During a routine inspection

People told us that they and/or their family had been given the opportunity to visit the home before they moved in to ensure it met with their needs and expectations. They said that the staff treated them as individuals and respected their views and choices. They said they were provided with opportunities to take part in activities and were happy with the care and support they received. One person said ��they are extremely kind�I think they meet my needs well.�� Another told us ��the staff are very good here, they couldn�t be better, very well trained.��