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Chandos Lodge Nursing Home Requires improvement

All reports

Inspection report

Date of Inspection: 15 July 2011
Date of Publication: 26 September 2011
Inspection Report published 26 September 2011 PDF

Overview

Inspection carried out on 15 July 2011

During an inspection in response to concerns

People told us that they liked the staff, felt they met their needs well and the care provided was very good. They said there was enough staff available to help and assist them, both in the day time and during the night.

They said they were able to make decisions about their day to day care and were involved in the reviews of their care. Their wishes were taken into account.

People told us they had the opportunity to visit the home, meet the staff and residents and view the facilities before moving into the home

People told us that they had no concerns but if they did they would either tell their relatives or the manager of the home. They said they felt safe and well looked after.

People told us that they liked the staff, felt they met their needs well and the care provided was very good. They said there was enough staff available to help and assist them, both in the day time and during the night.

They said they were able to make decisions about their day to day care and were involved in the reviews of their care. Their wishes were taken into account.

People told us they had the opportunity to visit the home, meet the staff and residents and view the facilities before moving into the home

People told us that they had no concerns but if they did they would either tell their relatives or the manager of the home. They said they felt safe and well looked after.